Privacy Policy

Privacy Policy

Last Updated: July 2026

At ORYN, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following information:

  • Full name
  • Billing and delivery addresses
  • Email address
  • Telephone number
  • Payment information (processed securely by our payment providers)
  • Order history
  • Device information
  • IP address
  • Browser type
  • Cookies and website usage data

We only collect information necessary to provide our products and services.


2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Provide customer support
  • Deliver your purchases
  • Process payments
  • Communicate regarding your order
  • Improve our website and customer experience
  • Prevent fraud and protect our business
  • Meet our legal and regulatory obligations

Where you have given your consent, we may also send you marketing communications. You may unsubscribe at any time.


3. Payment Information

ORYN does not store or have access to your full payment card details.

All payments are securely processed by trusted third-party payment providers using encrypted technology.


4. Sharing Your Information

We only share your information where necessary, including with:

  • Payment providers
  • Delivery companies
  • Website and hosting providers
  • Professional advisers
  • Government authorities where legally required

We never sell your personal information to third parties.


5. Cookies

Our website uses cookies to:

  • Improve website performance
  • Remember your preferences
  • Analyse website traffic
  • Improve your shopping experience

You can manage or disable cookies through your browser settings. Please note that some website features may not function correctly if cookies are disabled.


6. Marketing

If you choose to receive marketing communications, we may send you updates about:

  • New collections
  • Product launches
  • Exclusive offers
  • Promotions
  • Brand news

You can unsubscribe at any time using the link included in our emails.


7. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.

Whilst we take security seriously, no method of internet transmission or electronic storage is completely secure.


8. Data Retention

We only keep your personal information for as long as necessary to:

  • Fulfil your orders
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When no longer required, your information will be securely deleted or anonymised.


9. Your Rights

Under UK data protection law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to certain processing
  • Withdraw consent for marketing
  • Request a copy of your personal data where applicable

To exercise any of these rights, please contact us using the details below.


10. Third-Party Services

Our website may contain links to third-party websites or services.

ORYN is not responsible for the privacy practices or content of those external websites.


11. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices.

The latest version will always be available on this website.


13. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us: